Privacy and Legal information

This information relates to audio287.co.uk and all content hosted under the domain. In addition, the same policies apply to tester287.com and you can find the same notices on the tester287.com website.

This policy was created on 24th October 2012, and last updated on 31st July 2013.

 

silver_arrow Privacy Policy

silver_arrow Copyright Notices

silver_arrow Terms and conditions of use

silver_arrow Disclaimers

silver_arrow Complaints

silver_arrow Special Offers

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silver_arrow Privacy Policy

Any personal information submitted to us is retained solely by Rob Knowles (trading as Audio 287) for the purposes of fulfilling your request. Your details are not passed on to anyone else, because they don’t need to be shared with anyone in order for us to carry out your request with us.

You may, at any time, contact us and ask that we remove you from any correspondence (such as email newsletters), and you can ask us not to retain any of your personal details. Note that we will retain any records required for tax/legal purposes which may contain your personal information.

We don’t use any advertisers on our website, so your details are not sent to any 3rd party.

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silver_arrow Copyright Notices

This website and all content was created by Rob Knowles (trading as Audio 287) and subsequently we retain all copyright to the content of audio287.co.uk and tester287.com. This includes all words, images and audio content.

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silver_arrow Terms and conditions of use

By using this website, you accept the following:

You may share content only by using the supplied social media sharing buttons. Content may not be taken from the website, either for personal use or for sharing elsewhere. You may share links to any part of audio287.co.uk or tester287.com.

Comments submitted are not automatically moderated and anyone may comment on content which provides the option. We attempt to automatically prevent spam, but some spam comments may appear on the site. We will manually remove any spam or inappropriate comments. Please do not post anything inappropriate as a comment. Use common sense. It will simply be deleted if you cross a line.

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silver_arrow Disclaimers

We take no responsibility for content posted by others on this website, or content found on external sites which may be linked in content posted by others on this website.

We retain the right to refuse to undertake any work for any reason. Additionally, we retain the right to cancel a job without completion and give you a full refund.

Online orders:

General. Orders are processed via WooCommerce and payments can be made via PayPal or direct bank transfer, both of which offer secure payment. You should contact us if you believe anything has gone wrong with the online ordering system.

Mastering – Single Track. If you request a re-work of your track, you need to give as much information as possible about the sound you want and the areas you want more work to be done. We will re-work the track once, according to your instructions, but we do not offer refunds on this service. This is for our protection. If you are unsure, please listen to some of our work on the Audio 287 Soundcloud page or the Tester 287 Soundcloud page for an idea of the quality of our own recorded and mastered work as well as genres we are mostly familiar with. This is the benchmark which you can reasonably apply to expectations for your track, provided the recording and mixing is of a comparible quality. Mastering will not compensate for poor recording and/or mixing. In extreme cases, when we believe the track is not going to be helped by mastering, we will contact you to advise this and offer to recording/mixing services on your track or a full refund.

Tuition packages. These are redeemable at any time, and over any period of time. If we are moving our business premises or if any other changes will occur so that it will not be possible for you to redeem your lessons due to our actions then we will give you at least 6 weeks notice in order for you to take your lessons. If we do not give you at least 6 weeks notice then you will be entitled to a refund at a rate of £13 for each lesson you have not redeemed from the package of 10 lessons.

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silver_arrow Complaints

Please contact us with any complaints about our websites, our service or anything else for which you feel we are responsible. We will try to resolve your complaint in a satisfactory and timely manner.

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silver_arrow Special Offers

August 2013 – Mastering Single Track 33% discount offer. This offer applies from 1st August 2013 to 31st August 2013 on orders placed through this website and paid in full before the expiry date. If you have a discount code, please enter it during checkout to redeem. We cannot accept a claim for discount after the order has been placed. We are based in the UK, and the exact start and end times for this offer are automatically governed by the local time zone.

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